AliExpress complaint: Refgused Refund , TWICE

Complaint from Rich Tarran reported on 28 October 2023 about AliExpress

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My complaint:

On two occassions, I have been told the items were delivered but I didnt receive them. Both times Aliexpress refused to listen, on the second time I even forwarded the emails from the Carrier stating the item was being returned to the supplier, and they stated that evidence was not proof enough !!!!!!

Suggested solution:

I simply want my money back

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