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AliExpress complaint: No reply email in status of items nor received after 3 months from purchase

Open 96 views Retail Company

Filed 27 Dec 2022 by Angela

I’ve been sending multiple emails for the last 3 months to this website in regards to two items that has been purchased that I have not received they will not send me tracking numbers on either item they refuse to reply to any of my emails in regards to what is going on with the items that has been purchased 3 months ago they have the correct shipping address the contact information especially given the fact of every single email that I have been sending this company I have already filed the complaint with corporate and still the matter has not been resolved I still can’t get replied emails I still haven’t received either product and one pair of the boots was $140 another pair was $128 in total is over 300 and some odd dollars for both items plus shipping for both items which I still have not received I am extremely pissed off and I am about to file a complaint now with a Better Business Bureau seeing that I’ve already contacted you guys at corporate and nothing has been resolved somebody needs to contact me back and let me know we’re both items are and what the hell is going on with my purchases I have been trying to be as patient and respectful as possible but this is b and something needs to happen my name is Angela plant contact number 401-259-7195 and my email is the one that is providing you with this lovely message so before I go to a higher authority please for the last time somebody better get to the bottom of what is going on with both items and why it’s been 3 months and I still haven’t received them ~Angie at [email protected]

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