AliExpress complaint: MARUBOX DASH CAMERA PROBLEM
Filed 30 Jun 2023 by Frank
I purchased a dash/backup camera from AliExpress/Marubox and both cameras were eventually found to be defective. AliExpress asked for them to be returned. I returned them and they were eventually replaced. However the base for the dash camera was returned with the defective camera as it is needed to operate the cameras. The base was not returned therefore the cameras are useless without this base. I have been trying unsuccessful, for months now, trying to get them to send me the base or a full refund. They are now blocking me from communicating with them. It’s a simple mater of returning the base I sent them or returning a new base or issuing a full refund as the cameras are useless without this base to operate them.
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