Activision complaint: Falsely Banned Call of Duty account

Complaint from EonaCat reported on 23 November 2022 about Activision

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My complaint:

Hello,

Activision ID: EonaCat1123669

November 4th at 01:00 AM I tried to play Call of Duty Modern Warfare 2 but couldn’t.

The ban appeal itself was rejected and stated, ‘Malicious software’ or ‘Game modification’.

I never cheated or used any hacks for the game.
Do you have log or something where I can see that I’m banned because of a legitimate reason as I don’t know why I would be banned because I never used cheats for the game, and it still worked in the morning? This seems a false positive by the Ricochet anti-cheat engine because of the verification of steam files (stated that 18 files were missingcorrupt and were redownloaded)

My Steam account now shows a game-ban on my 20 years old account.

Could you unban my account so I can play Call of Duty Modern Warfare 2 Warzone again?

Suggested solution:

Unban my account.

Activision ID: EonaCat1123669

Activision complaint Falsely Banned Call of Duty account
Activision complaint Falsely Banned Call of Duty account
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