Filed 11 Jun 2024 by PS
I am complaining file against Activision because they have wrongfully banned me without any reason. This is my Activision Account that got an issue i.e COBRA丶PS2513989. I have every proofs that I have been following Code of Conduct all the time and I have never cheated or used anything that is against Code of Conduct. Since I don’t have pc and console to play other COD titles that are on pc and console so I only play Warzone Mobile. When I got to know about Cloud gaming app which is free i.e GeForce Now, I started using it. I used it for almost 4 months.
I only used it to login COD pc using GeForce Now on my phone to only collect free rewards from events and stores because it is impossible to play COD pc with virtual controllers on GeForce Now they provide so I don’t play matches and only use it to collect free rewards. One day when I was on waiting period queue on GeForce Now to login COD pc I had network issues on my mobile data and because of that the internet connection speed on my mobile data became too slow. When I finally opened COD pc using GeForce Now on my phone, I got a notice that I have been permanently banned from all COD platforms. It was shocking to me because I have never cheated or violated that leads my account in danger and get banned. If I have spent my money and time on my account then why would use those things which is illegal and leads to my account being permanently banned.
I have also appealed said truth and true incident that is happened to me and also told that I have all the proofs that I have been wrongfully banned but I got an automated response that is 100% clearly false and wrong. Because of this it seems that it is made intentional and its personal to me. It has affected me alot because it seems truly unfair to me. I have also changed my email and other information to make my account secure and also added 2FA. I want to talk with your enforcement team and supervisor about this matter and I want to ask them questions and I will give every answers and clarification with proofs that I have been wrongfully banned. I want to interrogate with your supervisor and enforcement team about this matter.
I have spent 20$ (1664₹ INR) that I used it to purchase my favourite bundle. I have unlocked everything with my hardwork and grind legitimately. I don’t know for what you have banned me for and I want to know what suspicious thing you found on my account. Is it because of multiple IP addresses that were used and logged in that I am not aware of. Does using GeForce Now or any cloud gaming apps is allowed to play and login COD or not. I am heartily requesting you and begging you to please understand my situation and try to find solution for that by reinstating my progression, refund my money back I spent and compensate it. If your enforcement team has questions against me then I will be answering and clarifying everything with proofs that I will be doing.
I want proper clear answers and reasons for what I got banned for like particular time, date, day, match etc with proper proofs and evidence with clips because I have never cheated or used any illegal things that is against the policy. If you don’t reinstate my progression then I need refund for that I spent. Even the GeForce Now support tried to help me with this situation but they failed and apologized for that. Just because I got wrongfully banned and when I appealed it, said truth and true incident happened with me, I got an automated response that 100% clearly false and wrong. I want to interrogate with this matter with your supervisor and enforcement team for sure.
I hope you will understand my situation and understand my serious critical situation by finding solutions for that will prove myself that I have and always been a legit player all the time and I have always followed Code of Conduct all the time. If I have said that seems bit aggressive then I apologise for that. All the information is sent on documents. If you want more information and proofs I will sent that too.
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