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1xBet complaint: Verification problem

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Filed 28 Jan 2025 by Salim

Sir, I opened a new account and made many deposits. I won some money by betting, but when I tried to withdraw, it showed a security problem, documents need to be verified.

I emailed the security department and they asked me to download the online copy of my national identity card from the official site. But I failed to download it from that site. Because the online copy cannot be downloaded multiple times from that site. Then I gave them the online copy from the government office. They did not accept it.

Now they do not reply to any of my emails.
I can provide other documents to verify my identity, matching the information given in the account.

I request you to solve my problem.
User id:-1129878113
email:[email protected]

1xBet complaint: Verification problem
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