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Yoga International complaint: Charged for full years membership after cancelling and refusal to give refund

Open 236 views Fitness & Sports Centers

Filed 27 Sep 2021 by Louisa

I cancelled my membership online earlier this year, well before the renewal date.

I was charged for another full years membership, despite my previous cancellation on the 24th September 2021. I contacted Yoga International to query this error on the 26th September 2021 as I had cancelled and had not given permission for my card to be billed again.

Yoga international have refused to give me a refund as they say that there is not record of my cancellation and I did not take a screen shot of it. They have also refused to refund me, even though I queried this only two days after they billed my card.

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