Yahoo complaint: Login a problem

Name: Login a problem
Item: Yahoo
Rating: 1
Author: Erma

Open 9 Oct 2023 76 views Online Services

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Filed 9 Oct 2023 by Erma

The problem is security via phone. There is old phone from UK ,but I do not has that phone number from 2019. How I can change phone number for a new when I can not login.

I live from 2019 at Czech republic and I got to email important email from Mbank but I cannot open email.

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Case details

Status: Open
Company: Yahoo
Filed: 9 Oct 2023
Rating: 1/5
Desired resolution: Change old number for a new phone number or temporary close security via phone and email
Problem: Locked out, verification sent to old number
About: email account

Progress

Filed
Company notified
Company replied
Resolved

9 Oct 2023 Complaint filed and published
9 Oct 2023 Message from Bizzy: we notified Yahoo about this complaint.

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