Complaint: Wrong Tracking Number

on 01 May 2020 about Wish in category Retail Company

New complaint
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My complaint:

I have emailed wish 6 different times and 6 times I have gotten a different answer to my problem. I ordered a phone on wish. Order ID
5e8748ec5718f333ecdb4e38. They gave me the wrong tracking number. The reason I know this is because it said it was delivered to somewhere in ohio. I live in idaho. So I called the carrier site (DHL) and they told me that the tracking number I gave them was for a pair of goggles delivered to a gentleman in ohio. So I contacted wish and they all tell me that I put in the wrong address, or it’s been delivered already and I need to check the surrounding area to see where it was delivered. This is not my fault and they are acting like it is. Please help me. I am at my wits end and I want to do something about it. I don’t know what to do…right now telephone help isn’t available. So I’m stuck. If you could help me that would be awesome. Thanks

0 0 votes
Justified complaint?

Suggested solution:

Give me the right tracking number and find out where my package is. Or refund my money. I'm not paying for something I didn't get.

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11 months ago - We have posted a tweet about your new complaint about Wish

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