My complaint:
I ordered 2 silver and gold replica Rolex watches
Brand TEVISE.
I have received today 2 jet black watches which I do not want.
The tracking number is
91094210305222352598.
Ref WOSPO023712480093.
THEY HAVE COME VIA.
yu xianshneng-wish
PO BOX 210075
Laurence Stevens Drive.
Auckland New Zealand.
Please replace with the correct product or refund my money.
Thanks
Dave Ryan.
Also your website needs work to enable people to contact you.
These items although only received this morning.
Do not come up on the items I have ordered.
Therefore you can not select them as an item to contact you about.
Very disappointing.
Suggested solution:
Replace or refund.
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UCL are only a postal site in NZ for overseas companies and have nothing to do with products that are sent. They are simply a forwarding company so you’re complaining to the wrong people. You have to go the supplier, this is like complaining to the post office that you don’t like a letter !!