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Wish complaint: Wrong product sent

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Filed 4 Jan 2021 by Dave

I ordered 2 silver and gold replica Rolex watches
Brand TEVISE.
I have received today 2 jet black watches which I do not want.
The tracking number is
91094210305222352598.
Ref WOSPO023712480093.
THEY HAVE COME VIA.
yu xianshneng-wish
PO BOX 210075
Laurence Stevens Drive.
Auckland New Zealand.
Please replace with the correct product or refund my money.
Thanks
Dave Ryan.
Also your website needs work to enable people to contact you.
These items although only received this morning.
Do not come up on the items I have ordered.
Therefore you can not select them as an item to contact you about.
Very disappointing.

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Discussion

2 comments

  1. Carmen

    I ordered a jumpsuit and received a cheap stiff polyester looking sack to resemble the garment. It looks nothing like the item I ordered. To add insult to injury it was dirty!!!
    Reference 892201112485780 from Appdrechen Order No. VGC48252 and the packaging had: From Goaya PO BOX 210075 Laurence Stevens Drive Auckland New Zealand.
    I replied to the email [email protected] where they confirmed payment and advised me the item is being dispatched, and suddenly the email is no longer available.
    Many people I spoke to about this are saying it is another Chinese scam. I hope not because I am a single Mother and I bought this as a gift for my daughter with the little money I have. I'd like a refund asap or is that not possible?
    Will you continue to scam innocent people and take the food from our table? Shame on you!

    Reply

  2. Derek

    UCL are only a postal site in NZ for overseas companies and have nothing to do with products that are sent. They are simply a forwarding company so you’re complaining to the wrong people. You have to go the supplier, this is like complaining to the post office that you don’t like a letter !!

    Reply

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