Wish complaint: Wrong Phone, not so good Customer Service

I ordered an S20 Pro phone: 12Gb Memory, 512 Gb Storage, up-to-date smart phone. What I GOT is an ALPS S20 U1ltra (not Ultra…): 465Mb Memory, 1.27Gb Storage. I could go on, but my upbringing forbids it.

I have messaged Wish several times (17 to date, out and back). I’ve gotten this message several times:

Wish (Wish Customer Support)
Jan 17, 2021, 11:46 PM (4 days ago)

to me

– Please type your reply above this line –
You have a new message from the Wish Support team relating to (32504874).
To add additional comments, reply to this email.
I can’t type above the line in Gmail. I have sent THIS message several times:
Stephen Brown
Jan 17, 2021, 10:12 PST
All of this is about a phone which is NOT what I paid for. I can’t get to the messages sent inside Wish. These photos are of the S20 U1tra. NOt S20 Pro… The software is My Device PRO. Please help.

I now ask you – Please help.