Wish complaint: Wrong Itemfalse track NO

Complaint from Aida reported on 14 August 2020 about Wish

New complaint
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Complaint resolved
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My complaint:

I did purchased an item at Wish, they send me the wrong item, I required to send the Item back, they asked me to send them a track no. but the package does n´t include any track no. which I find rather deceiving.
So one thing they send me an item that is absolutely different than the photos in their page, another thing that they don´t help solving the case find a trustful way to fix the error, instead they use fraudulent methods in order to purchase their products.
its is regrettable that I ever did the purchase

Suggested solution:

They are obliged to refund me guide me through of how to return the item to them

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