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Wish complaint: won’t refund an item I didn’t receive in a combined shipment

Open 172 views Retail Company

Filed 22 Jan 2021 by Robert

I recently got a couple of combined orders from Wish with missing or incorrect items. All have been refunded except for a red dress with a total value of less than $5. This one service rep named Delly keeps sending me back form letters asking me to take pictures of the other packages in the order. I had already thrown them away as I had over 30 items to unwrap that day. Every other service rep has refunded my missing items except this one who continues to just send form letters in reply and refuses to refund without a picture.

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