Wish complaint: Wish shut down my customer support.

Name: Wish shut down my customer support.
Item: Wish
Rating: 1
Author: Teresa

Open 5 Sep 2020 127 views Retail Company

File your Wish complaint How does Complain.biz work?

Filed 5 Sep 2020 by Teresa

Wish states they have the option to, in good faith, shut down your customer support, but the internal memo says no good faith is involved. A machine algorithm with no capacity for good faith does the job.

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Reason

What is wrong?

Your email (optional, if we may ask you something)

Case details

Status: Open
Company: Wish
Filed: 5 Sep 2020
Rating: 1/5
Desired resolution: Consider that a customer who spent over $800 on their site might not be happy with faulty, damaged, or not as advertised products and have a legitimate reason for requesting returns. You need a new algorithm for your determination of abuse of return policy!
Problem: Customer support shut off after return requests
About: product returns

Progress

Filed
Company notified
Company replied
Resolved

5 Sep 2020 Complaint filed and published
5 Sep 2020 Message from Bizzy: we notified Wish about this complaint.

See all 7,163 Wish complaints

Discussion

0 comments

No comments yet. Been through something similar with Wish? Start the discussion above.

More Wish complaints

View all 7,163

Over charged my card

I ordered items that should have totaled $13 shipping and handling was $13 that was detracted from a $ 50…

5 Sep 2020

three months delay on shipping

i have made a purchased on wish.com via credit card payment on july 17, 2020. and based on tracking id…

5 Sep 2020

Cosmetic teeth

I need my cosmetic teeth I ordered that I was supposed to of got today

22 May 2020

Wronged by Wish too?
Make it sting!

Launch complaint