Wish complaint: Wish shipping blunder

I ordered only two items from wish and my items have been shipped seoerately i am still to receive the order as the date is 24th August, my frustration is that i have friends that ordered on wish and they items were shipped as a combined order and my two orders are comming seperarately and this is a waste of my money as i now have to pay separate levies to collect my stuff whereas if wish did they job properly i would of only been paying one levy. I queried with wish customer support none of the agents read the stuff and respond they give automated responses and not address the issue or give a resolution. I have sent a dozen responses and get told the same nonsense of destinations and weight of item .My friends order was even sent to wish as proof of a combined order and all i am asking of wish is to reimburse me with one levy as they made the mistake to send order separately all i get is excuses and responses not related to the issue. It frustrating as if no one in wish can understand and comprehend simple English.