Wish complaint: Wish not helping

Name: Wish not helping
Item: Wish
Rating: 1
Author: Brett

Open 30 Apr 2020 238 views Retail Company

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Filed 30 Apr 2020 by Brett

I tried to open my app to check the status of my orders.
The app was asking me for a password which did not work.
I tried the forgotten password option but never receive the email to reset.
I have several orders to be delivered and wish are not helping me with this situation.

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Case details

Status: Open
Company: Wish
Filed: 30 Apr 2020
Rating: 1/5
Desired resolution: Call me and talk me through how to fix the issue
Problem: Password rejected, reset email never arrives
About: shopping app

Progress

Filed
Company notified
Company replied
Resolved

30 Apr 2020 Complaint filed and published
30 Apr 2020 Message from Bizzy: we notified Wish about this complaint.

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