Wish complaint: Wish.com refused to give me my refund forcitems not recieved

I ordered 3 sneakers on Wish.com website. It was supposed to be delivered on May 3rd, 2021, as they stated in combined shipment to a total of $134.00. When I checked on May 3rd nothing was in my mailbox. I contacted customer support at Wish they said maybe a delay. On May 5th came home from work to find a package in front of my door opened. The gray bag had a white envelope in it, one item recived, the other two nothing. I contacted Wish again about getting my money back they just gave me a $44 Wish Cash without my consent. I was very angry demanded my full refund of $88.00 for the two missing items, instead they blocked me by asking me for photo id of my face which make no sense. Everytime I tried contacting customer support, they block me again with photo ID BS. They are a fraud and refuse to give me my refund for something I paid for. It is June 4, 2021 and nobody is resolving my issues.