Complaint: Will not give refund

on 02 October 2020 about Wish in category Retail Company

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My complaint:

After numerous emails to wish with a robot replying and the telephone lines engaged every second of the day I cannot find out how to return an item, the address in uk I need to return it too and the refund procedure.

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Justified complaint?

Suggested solution:

Letting me have the refund instructions and answer their phone or emails

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