Complaint: wi fi decoder is not working

on 20 August 2020 about Wish in category Retail Company

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My complaint:

Dear Sir, I have purchased one wifi Decoder on 20th July 2020 and it reached to me on 17th August 2020 its order no. is 5f164cd032994a689fc3173.
I tried it to do as said in user manual but could not succeeded to get any wifi decoder system to decode any wifi.
Hence I request you to give me a video clip to get wifi decoding and and all connection and uses step by step, because it is not working as per user manual.
So, I request you that If it is not possible then pl. take away unusable wifi decoder and return my money
immediately.
Thank you.
Ashok Singh

尊敬的先生,我于2020年7月20日购买了一台wifi解码器,并于2020年8月17日收到了我的订单。 是5f164cd032994a689fc3173。
我尝试按照用户手册中的说明进行操作,但是无法成功获得任何wifi解码器系统来解码任何wifi。
因此,我要求您给我一个视频片段以进行wifi解码和所有连接,并逐步使用它,因为它无法按照用户手册进行操作。
所以,我请你,如果不可能的话,请。 拿走无法使用的wifi解码器并退还我的钱
立即。
谢谢。
阿肖克·辛格(Ashok Singh)

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Justified complaint?

Suggested solution:

Dear Sir, I have purchased one wifi Decoder on 20th July 2020 and it reached to me on 17th August 2020 its order no. is 5f164cd032994a689fc3173.
I tried it to do as said in user manual but could not succeeded to get any wifi decoder system to decode any wifi.
Hence I request you to give me a video clip to get wifi decoding and and all connection and uses step by step, because it is not working as per user manual.
So, I request you that If it is not possible then pl. take away unusable wifi decoder and return my money
immediately.
Thank you.
Ashok Singh

尊敬的先生,我于2020年7月20日购买了一台wifi解码器,并于2020年8月17日收到了我的订单。 是5f164cd032994a689fc3173。
我尝试按照用户手册中的说明进行操作,但是无法成功获得任何wifi解码器系统来解码任何wifi。
因此,我要求您给我一个视频片段以进行wifi解码和所有连接,并逐步使用它,因为它无法按照用户手册进行操作。
所以,我请你,如果不可能的话,请。 拿走无法使用的wifi解码器并退还我的钱
立即。
谢谢。
阿肖克·辛格(Ashok Singh)

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