Wish complaint: WHERE ARE MY ITEMS I PURCHASED

I ordered from Wish on 2 different occasions. Both of these times I had lived at a previous address. While there it seems like that I could communicate with Wish through email and receive notices of my items and when they should be arriving. I did inform them and FedEx of my change of address. Wish has informed me in the past that my order was either in route or soon to be delivered. I have now been hearing this same story for at least a month. I have sent Wish 2 different emails stating that I need my order that I purchased. They seem oblivious as to what is going on. It’s like they dont even keep up with the necessary paperwork that they should be.They have no clue. I ordered in total around $300 of merchandise from this company which I thought was reputable. I want answers as to where my money went to. I also am no longer able to find out about my order through their app because it now states that I dont even have an order there. WTF!!! Please someone help me with my complaint. Thank you for taking the time to read this and I’m hoping that something happens ASAP!