Wish complaint: Wax heater hair removal kit

Name: Wax heater hair removal kit
Item: Wish
Rating: 1
Author: Katharine

Open 20 Jun 2020 157 views Retail Company

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Filed 20 Jun 2020 by Katharine

I ordered a wax hair removal kit from Wish. I have been waiting 2 months for it to arrive from China and all I received today were some puddly wax pellets which I could have bought cheaper in this country. I have proof that I ordered am machine but it looks like they were only selling the pellets. I think this is a trade description breach so beware.

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Case details

Status: Open
Company: Wish
Filed: 20 Jun 2020
Rating: 1/5
Desired resolution: I want them to look into it and send me the product I was expecting from the description of the product I bought.
Problem: Wax pellets received instead of heater kit
About: wax hair removal kit
Dealing with it for: 60 days

Progress

Filed
Company notified
Company replied
Resolved

20 Jun 2020 Complaint filed and published
20 Jun 2020 Message from Bizzy: we notified Wish about this complaint.

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