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Wish complaint: Useless Computer Generated Wish Responses to My emails to Wish

Open 296 views Retail Company

Filed 12 May 2020 by EagleOne

No way to communicate with a real person when using [email protected] with an order problem. I placed an order for a watch on April 22, 2020. Wish claimed I received the watch April 24, 2020, which in itself is not possible. On April 25 I received emails from Wish relating to my watch order (5ea0ea66dcb2ff2297f3a866 and tracking 1Z9V91Y30359781858) as follows:10:22 AM 4-25-2020 Order processed, 1126 AM 4-25-2020 order is on the way, 5: 06 PM 4-25-2020 Order delivered yet on April 24 they claimed it was delivered at 8:11 AM. According to UPS the tracking number from Wish in not correct as the associated package was from Amazon and Delivered to a **** not to me. Also, the package weighed 1.2 LBS. I could not get wish to respond with other than a useless computer-generated nonsense response. May 4th I sent a letter to **** with documentation but no response as yet and likely will not get one based on a letter I sent regarding another issue back in January of 2019.

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