Complaint: Unwanted refunds

on 17 November 2020 about Wish in category Retail Company

New complaint
Complaint is being processed
Complaint resolved
Complaint closed

My complaint:

I ordered some bracelets from wish for£1 and was told the order had not been processed in time so a refund was given. I tried to contact wish to say I wanted the order to go through but was told I could re-order goods but his time the order would cost £11.35.

My order was put in on time. The money went out on time so why must I now pay ten times the amount because of somebody else’s error

0 0 votes
Justified complaint?

Suggested solution:

I would like the order restored at the price I initially paid for, with the price I paid initiated.

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