Wish complaint: Unacceptable length of time

Name: Unacceptable length of time
Item: Wish
Rating: 2
Author: Retiredkate

Open 21 Jun 2020 160 views Retail Company

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Filed 21 Jun 2020 by Retiredkate

I ordered 4 Removable Elastic Stretch chair covers on April 27, 2020. WISH charged my credit card on April 28, 2020. ($28.52). I was sent a notice that these covers would arrive on May 20, 2020. Then the delivery date was changed to June 4, 2020. Then it was changed to June 17, 2020. Then June 24, 2020. However, the tracking indicates that it has been in China since May 7, 2020.

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Case details

Status: Open
Company: Wish
Filed: 21 Jun 2020
Rating: 2/5
Desired resolution: I think WISH is playing a game. They won't refund your money until you get the items and then try to return them. They state that it has not been extraordinary length of time. Seriously? Even IF these chair covers arrive on June 24th, (which I have serious doubts they will arrive), it will have been close to 60 days. I absolutely want a refund NOW I will not use WISH again.
Problem: Delivery date moved repeatedly, still not shipped
About: chair covers
At stake: $28.52

Progress

Filed
Company notified
Company replied
Resolved

21 Jun 2020 Complaint filed and published
21 Jun 2020 Message from Bizzy: we notified Wish about this complaint.

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