Wish complaint: Unable to Request Refund for unavailable Item

Purchase an item from Wish online on 29th May and was informed that this would be processed by 05th June.

On 05th June with no further update from wish, I used their tracker, which now stated that the item would be processed by 10th June. Their ‘Live Customer Support Chat’ is in fact automated and only stated that I cant have a refund as the item is being processed and I should only contact them after the 10th June

On 12th June with no further update from wish, I used their tracker, which now stated that the item was no longer in stock, and I could either wait until such time as it was in stock, or select an alternative product. Again no option for a refund was offered. Their ‘Live Customer Support Chat’ remains automated and only stated the above.

No ‘Customer Contact’ number is displayed, and although I did find a phone number this appears to be permanently unavailable.