Wish complaint: Tracking number request

Name: Tracking number request
Item: Wish
Rating: 1
Author: L

Open 15 Jun 2020 139 views Retail Company

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Filed 15 Jun 2020 by L

I have tried to reach Wish to request a tracking number for an item I didn’t receive. They refer you to their website to ask a question because you can’t reach anyone by phone. I emailed my request and received a response to go to their website to request a refund or exchange. That’s not what I asked. I’m still waiting for the tracking number, 4 days later.

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Case details

Status: Open
Company: Wish
Filed: 15 Jun 2020
Rating: 1/5
Desired resolution: Give me the tracking number I requested or call me at the number I provided them.
Problem: Tracking number request ignored, no phone contact
About: item tracking number
Dealing with it for: 4 days

Progress

Filed
Company notified
Company replied
Resolved

15 Jun 2020 Complaint filed and published
15 Jun 2020 Message from Bizzy: we notified Wish about this complaint.

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