Filed 10 Aug 2020 by cmbenson2078
I placed an order back in April and I have not received it yet. The order had several items and a different expected delivery date for each. The expected delivery date changed at least twice for each. When I finally reached out to Wish, I was given a partial refund, which was the shipping cost for each item. I was told the items where in transit, so a full refund was not permitted and to give the items another 30 days to arrive. However, tracking for 1 of the items showed it was sent back to the original sender. I have been contacting customer service almost every 2 weeks for the last month or so, and all I’m being told still is that a refund was given and that my items still are in transit. When I contacted Wish last week, I was told that the 30 day window to request a refund had past.
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