Wish complaint: Thieves

I made a purchase on June 26th 2020. I have yet to receive one of the items. I wanted it for her birthday wish gave me a delivery date that worked. Then all of a sudden when I made the payment a July shipment was now a September shipment. I understand it’s a pandemic but I was falsely led to believe I would have what I purchased before I needed it. So now all my items stop coming in except for the one item I want in need it’s September 30th I still don’t have it. so daily I go into my wish account just to see if there’s any information on my product. I go to log in and I no longer have an account, the entire account was deleted and nobody knows what happened to it. I was refunded my shipment fees because of the length of time it was taking, I was told if I didn’t receive the item by October 8th to contact them again when I was able to access the account. I now can’t access it and have no knowledge of the order number or any of the numbers they’re asking for because the account no longer exists. My payment exists on my bank statement for an item I never received to wish they took my money but they’re saying they have no clue they can’t give it back to me cuz I don’t have the item order number. I don’t have it because they deleted the account . This is a birthday gift and it may only be 20 or $30 but it’s money I don’t have extra it’s money that I then have to go spend again because of the birthday gift never came. I get it’s a pandemic and I’d be totally all right if I got the item, but I have yet to see it and nobody wants to tell me where it is or if on my money when I could ask to see account in the beginning of September it’s on my item was still in f China. If you can’t deliver my merchandise then just give me my money back it’s that simple. Horrible I’ll never buy anything again.