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Wish complaint: They are sending me an order I cancelled. They took 95.68 out of my bank account

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Filed 14 Dec 2020 by Elizabeth

I mistakingly put an order in. I hit the basket their went straight into an order. They took £95.68 out of my bank account and have left me in dept with my direct debit. I am a War pensioner and don’t receive my next payment until next week. I have tried to explain this but they just won’t cancel the order. When I realised what I had done I cancelled the order within their time limit 30 minutes. I cancelled in 25 minutes.

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