Wish complaint: Taking money instead of reimbursement

Name: Taking money instead of reimbursement
Item: Wish
Rating: 1
Author: Sonya

Open 20 Aug 2020 177 views Retail Company

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Filed 20 Aug 2020 by Sonya

Your product didn’t arrive for 4 mins months, I sent NO we haven’t received product. Was given option to either have wish cash or mine put into account from where it came from. Meant to be reimbursed $5 to account, but account has had $11 taken out of it?

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Case details

Status: Open
Company: Wish
Filed: 20 Aug 2020
Rating: 1/5
Desired resolution: You owe me $16 plus $9 for account being overdrawn. Pay it back. If it doesn't get reimbursed I will never shop with you again and let everyone know your a scam.
Problem: Refund request took money out instead of repaying
About: online order
At stake: $25
Dealing with it for: 120 days

Progress

Filed
Company notified
Company replied
Resolved

20 Aug 2020 Complaint filed and published
20 Aug 2020 Message from Bizzy: we notified Wish about this complaint.

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