Wish complaint: Still not received item

Name: Still not received item
Item: Wish
Rating: 2
Author: Kyran

Open 24 Jun 2020 174 views Retail Company

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Filed 24 Jun 2020 by Kyran

I ordered an item 22 days ago. I have never received the item. On my wish account when I track my order it says it’s still in China. It has not been shipped. On your customer support via the app, it said if I didn’t receive the item by 24th June to get back in touch. But when I try getting back in touch with your customer support it doesn’t help.

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Case details

Status: Open
Company: Wish
Filed: 24 Jun 2020
Rating: 2/5
Desired resolution: Full refund as I won't receive the item ever.
Problem: Item still in China after 22 days
About: online order
Dealing with it for: 22 days

Progress

Filed
Company notified
Company replied
Resolved

24 Jun 2020 Complaint filed and published
24 Jun 2020 Message from Bizzy: we notified Wish about this complaint.

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