Wish complaint: Still awaiting refund

Name: Still awaiting refund
Item: Wish
Rating: 1
Author: John

Open 8 Oct 2020 132 views Retail Company

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Filed 8 Oct 2020 by John

I still have not received my refund for returned unopened solver light,4pack.I tried to cancel these before delivery and was told I had to take delivery and then return them,I purchased them thinking they were dusk till dawn and they were tiny anyway.These items were posted during the August bank holiday at the post office.

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Case details

Status: Open
Company: Wish
Filed: 8 Oct 2020
Rating: 1/5
Desired resolution: By paying my refund into my bank Asap I have not been happy with your service from the beginning,you are very hard to get in touch with,even your phone number of 02082755256 is not answered ringing engaged all the time,probably can't be bothered and taken off the hook.Very disappointing to say the least.John West.
Problem: Refund not paid for returned lights
About: solar lights

Progress

Filed
Company notified
Company replied
Resolved

8 Oct 2020 Complaint filed and published
8 Oct 2020 Message from Bizzy: we notified Wish about this complaint.

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