Wish complaint: Shipped wrong item

Name: Shipped wrong item
Item: Wish
Author: Sandra

Open 21 Jan 2021 154 views Retail Company

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Filed 21 Jan 2021 by Sandra

I was shipped the wrong item..I ordered a galaxy S20 pro and recieved an s20 U1tra..not only was it the wrong item it was broken when it arrived…I have sent and recieved many messages to and from wish support with no actual response to what I am saying

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Case details

Status: Open
Company: Wish
Filed: 21 Jan 2021
Desired resolution: All I want is a refund
Problem: Wrong phone delivered, arrived broken
About: smartphone

Progress

Filed
Company notified
Company replied
Resolved

21 Jan 2021 Complaint filed and published
21 Jan 2021 Message from Bizzy: we notified Wish about this complaint.

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