Wish complaint: Sent wrong order

Name: Sent wrong order
Item: Wish
Rating: 1
Author: Jules from cumbria

Open 16 Jun 2020 122 views Retail Company

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Filed 16 Jun 2020 by Jules from cumbria

I ordered a pet pen 24 inch x 42inch £13 plus £7 postage waited from 3rd June to only receive a giant pet tennis ball when I log on my tracking ,still showing puppy pen has been delivered by a picture, no picture of tennis ball for pets .

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Case details

Status: Open
Company: Wish
Filed: 16 Jun 2020
Rating: 1/5
Desired resolution: Just want my puppy play pen ,not wanting a giant tennis ball for £20 ,thanks
Problem: Giant tennis ball sent instead of pen
About: puppy play pen
At stake: £20

Progress

Filed
Company notified
Company replied
Resolved

16 Jun 2020 Complaint filed and published
16 Jun 2020 Message from Bizzy: we notified Wish about this complaint.

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