Complaint: Royal Mail notified me t have to pay £11 postage excess.

on 14 October 2020 about Wish in category Retail Company

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My complaint:

Overseas order – HD night time vision binoculars. I have to pay extra £11 for postage as seller undervalued (I presume) postage from China. I am not willing to pay this amount so Royal Mail depot are keeping hold of it until time to return to seller unless I receive £11 refund from Wish or the seller, otherwise I wish for an immediate refund from Wish but they have not replied. I would never ever ever use Wish again!! Kind Regards, Caroline

0 0 vote
Justified complaint?

Suggested solution:

Refund me the £11 postage excess so I can collect much wanted item.

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