Skip to content
File a complaint

Filed 31 Mar 2022 by Karen

I looked at purchasing something on Wish, put it in my cart, then thought better of it and cancelled. Wish charged me and sent it anyway. It arrived and doesn’t work. I wanted to return it, of course. I couldn’t get into my account. I had to reset my password. The validation info was sent in Russian 3x. Although it said on the website that I could have a code sent to my phone, there was no way to do that. Although it said customer service was available 3 ways, none of them worked. No way to contact them on their website. I Googled and got a phone number. I called it and the robot said they weren’t answering it ever. I emailed them. Although the robot said that if I did manage to email them they would get back to me within 24 hours. Nope.

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Discussion

0 comments

No comments yet. Been through something similar with Wish? Start the discussion above.

Wronged by Wish too?
Make it sting!