Complaint: Ridiculous

on 18 May 2020 about Wish in category Retail Company

New complaint
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My complaint:

ORDER
5e9189535d9c2f6060a81ee0

Hi, I am sorry, but my question and concern had nothing to do with not receiving my order yet.

My concern is that WISH sent me several emails today stating that 99% of my order which I placed with Wish on April 11th, 2020 had been refunded as per my request? I NEVER, NOT ONCE, REQUESTED A REFUND on ANY of the 25 different items in my order.

Again, ORDER 5e9189535d9c2f6060a81ee0

I was looking very forward to receiving each and every item included in my order. Why in the work after waiting 5 weeks for these items would I request a refund. I never requested one!

What I’m also very upset about even more than you just cancelling all of my items is, that you have MY MONEY! OVER $100.00 CANADIAN DOLLARS!

Wish has absolutely NO RIGHT to so called cancel all of my items in my order and then keep the money! I DID NOT REQUEST THIS!!! WISH DID THIS ALL ON YOUR OWN.

I WANT MY MONEY IF YOU CANNOT PROVIDE THE PRODUCT, NOT A CREDIT! THIS IS WISH’S FAULT! NOT MINE!

Of course I would have rather had my order, but I will be darned if Wish is going to get away with cancelling my order and then only offering me a CREDIT!!! NOT HAPPENING!!!!

0 0 votes
Justified complaint?

Suggested solution:

Refund my money if they can\'t provide the product. I don\'t want a store credit. I never had anything to do with this. This is Wishes error, not mine.

Message from Robin from Complain.biz

11 months ago - We have posted a tweet about your new complaint about Wish

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