Wish complaint: RETURNREFUND

Name: RETURNREFUND
Item: Wish
Rating: 1
Author: ALAN 07

Open 23 Jul 2020 201 views Retail Company

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Filed 23 Jul 2020 by ALAN 07

I ordered a mobile on 18th May 20, when I got it I was not happy with some of the functioning. Therefore I contacted wish and arranged a return. The wish return centre received the mobile on the 17th June 20.

I am still waiting for the refund, The wish policy is to process the refund after 14 days after receiving the goods.
I have emailed their customer support almost daily with no joy

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Case details

Status: Open
Company: Wish
Filed: 23 Jul 2020
Rating: 1/5
Desired resolution: pay the refund, most of it will be wish cash
Problem: Refund not paid after return received
About: mobile phone

Progress

Filed
Company notified
Company replied
Resolved

23 Jul 2020 Complaint filed and published
23 Jul 2020 Message from Bizzy: we notified Wish about this complaint.

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