Wish complaint: Returned and paid for shipping garment back and still no refund

I picked up my order on May 20,2021. Order 60722a6241c2a15bbe99be5d. When opening the package I immediately noticed the jumpsuit was defective. I contacted Wish by email saying it was defective and I sent a photo. After I click sent, a message sent will respond within 2-3 days. After a week, I did not get a responds. I sent another email with order number and photo. Again, no response. I cannot not contact Wish through the order site, it would not allow me to get through. I had to go go the website customer service and place my grievance. I received “Did we solve your problem “ text. When I click “No” I could not get to the next page to place my reasons. This cycle went on four times. I finally emailed saying I will return the garment and to please sent a prepaid shipping label but they only sent a shipping label. I sent it through USPS on June 11. After three week, no refund and I contact them. Per request from
Wish I sent the order number and a photo copy of the receipt from USPS. Another respond saying they will contact within 2-3 days. Again another email “did we solve your problem “ and again I clicked No” and again I cannot get to the next page. I could get through again. It is now August and still no refund and no garment.