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Wish complaint: Returned a product and won’t refund

Open 158 views Retail Company

Filed 27 Aug 2021 by Ken

I bought a phone on wish, it had no sim slot (which it apparently had 2). Returned it right away with the return slip they provided. I got a message back saying the tracking number I gave them wasn’t correct, ( which is the number that is on their return slip) I contacted Canada Post, which they informed it was correct and the product had been returned since the 19 of August. I wrote back to wish telling them this with a reference number from Canada Post. I didn’t receive any correspondence back from them after. Now they have suspended my account and I cannot contact them.

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