Wish complaint: Return of goods

Name: Return of goods
Item: Wish
Rating: 1
Author: Jean

Open 14 Aug 2020 237 views Retail Company

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Filed 14 Aug 2020 by Jean

On the 8th July 2020 I returned an item to the address on the return label. I also paid for proof of delivery.
I have tried on several occasions to find out why I have not yet received my refund – totally without success.
When I look it up on my orders history it just states Return in Progress.
This has been going on for more than a month now.

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Case details

Status: Open
Company: Wish
Filed: 14 Aug 2020
Rating: 1/5
Desired resolution: I would be grateful if the matter could be resolved and my refurn credited to my account.
Problem: Returned item delivered, refund still not received
About: returned item
Dealing with it for: 30 days

Progress

Filed
Company notified
Company replied
Resolved

14 Aug 2020 Complaint filed and published
14 Aug 2020 Message from Bizzy: we notified Wish about this complaint.

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