I have tried to return an item. I’ve asked for a return label and the response and that they will provide better service with my next order. They can’t fulfil one order correctly, why should I order again? I’ve been put on a loophole of automated response and questions. All I want is a refund and return the item which doesn’t not meet my expectations. I don’t have problems returning an item on other websites. I’m beginning to doubt Wish’s integrity and doubt they have customer care at the their hearts.
Make return and refund easy. At the moment it’s seem impossible. They should provide return labels and it should be free of charge. I will not order from Wish ever in my life and will not be spreading good words about the experience.