Complaint: RETURN AND REFUND

on 09 January 2021 about Wish in category Retail Company

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

Ordered jacket 5 Dec 2020. Received 6 Jan. 2021. Item is too small. Went to Wish Contac Support to enquire about return refund. Followed all their instructions. The reply said they apologized for he frustration but the order details that the store correctly fulfilled the order based on what I had selected. As if I did not know that. There is no mention of the fact that I wanted to return the item and receive a refund.

0 0 votes
Justified complaint?

Suggested solution:

They should have addressed my issue - returning the item and receiving a refund. I agree that my order was fulfilled as requested, but I had no idea the item would be too small.

Subscribe
Notify of
guest
0 Comments
Inline Feedbacks
View all comments