Complaint: RETURN AND NO REFUND

on 06 February 2021 about Wish in category Retail Company

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My complaint:

I BOUGHT THISITEM FROM GEEK WISH PURCHED ON THE4 JANURAY 2021 COST WITH DELIIVERY TOTAL£37.00 PAYPAL TRANSACTION ID IS 5W232209TU376535P AND HERE IS THEINVOICE ID 5ff23a45dbdd3c2beff3ebdl aND IVE BEEN ITOUCH WITH WISH AND THEY JUST KEEP ASKING ME FOR THE INFOMATION THAT I HAVE SHOWEN ABOVE AND THEN ANOTHER REP GETS ON TO ME WHEN I SEND THEM ANOTHER QUESTION WHAT IS GOING ON WITH MY REFUND AND THEY INFORM ME TO LOOK FOR THE ITEM AND FIND YOUR ITEM SO I INFORME THEM THAT I HAVE DONE THIS BY THIS YOU ARE TALKING TO ANOTHER REP THEN IT STARTS AGAIN I Have asked them to read my previous message but they dont because they ask me the same questions i HAVE EVEN GIGE THEM THE TRACKING NUMBER FROM MY POSTOFFICE WHAT IS NV928852705GBAND AGAIN NOTHING ALL I WANY IS MY£37.00 GBPAND THE RETURN POSTAGE FEE REFUND ING BACK TO ME SO ALL TOGATHER THE REFUND SHULID BE £41.83 BECAUSE I PAID FO R THEM TO SIGN ON RECEIPT OF THE ITEM

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Justified complaint?

Suggested solution:

PLEASE READ ALL THE INFORMATION I HAVE GIVEN THEM WHAT THEY HAVE ASKED FOR ND REFUND ME WHAT I AM WAITING FOR AS THIS IS STRESSING ME OUT ITS NO GOOD SAYING YOU CAN HAVE A REFUND WHEN THEY WOUNT PAY IT THANK U ANDSTAY SAFE PAUL

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