Wish complaint: Refusing to give refund

Name: Refusing to give refund
Item: Wish
Rating: 1
Author: Francesca12

Open 23 Jun 2020 174 views Retail Company

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Filed 23 Jun 2020 by Francesca12

I have emailed wish 7 times over non arrival of goods ordered over 5 weeks ago have requested refund they keep changing delivery dates goods were supposed to arrive by the 4th of June now saying 11th of July have requested refund of my money in 7 separate emails with no response from wish

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Case details

Status: Open
Company: Wish
Filed: 23 Jun 2020
Rating: 1/5
Desired resolution: Just want a refund back into my bank account
Problem: Refund requests unanswered for goods not arrived
About: online order
Dealing with it for: 5 weeks

Progress

Filed
Company notified
Company replied
Resolved

23 Jun 2020 Complaint filed and published
23 Jun 2020 Message from Bizzy: we notified Wish about this complaint.

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