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Wish complaint: Refused to refund me and reason was false information

Open 145 views Retail Company

Filed 8 Jul 2020 by messenger3

I have contacted wish perfusely about 3 items I have waited months to arrive, and given an automated messages to wait as delays have been made due to covid 19, every time I enquired I was told the same thing, now I enquired again recently and was told that I can’t get a refund because I missed the one month time frame and because I didn’t give them info that was requested or enquire , which is false because I have messaged of all my enquires and I wasn’t given a refund option or asked for any information! the customer representative has sent me the same message in reply to my refund message and has refused to actually resolve the issue by stating false information and refusing my refunds…

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