Wish complaint: Refund was not sent

Complaint from PWright reported on 18 June 2021 about Wish

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My complaint:

I erroneously ordered two lap tops on Wish. I was charged $421.54 on my credit card and as soon as they arrived I sent them back. Initially they said they would refund me, but it could take 10 days. Then, when I checked with them after 10 days since I still did not get my refund, they said they would not refund me, that I was never charged, but I was and I have the credit card statement to prove it.

Suggested solution:

They need to refund $421.54

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