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Wish complaint: Refund request not being listened to

Open 158 views Retail Company

Filed 5 Apr 2021 by Amanda

The 2 x flat shoes from Order 5fb3c0cc54e571617dc0b76e have been returned but my father died around the time of the returns i don’t know where I put my paperwork (I had more important things to sort out). I have contacted them multiple times, explained the situation multiple times, but they keep coming back with the same standard response. I have shopped with them so many times

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