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Wish complaint: Refund request not actioned

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Filed 18 Jun 2020 by sygre

I Ordered a Kingsong 18 XL on the 14 Jun 2020.. I attempted to cancel the order the following day.. i have sent Wish numerous texts via their customer support wish is not fit for purpose.. needless to say they have not actioned my request. There does not appear a drop down menu to cancel even though it as been there previously.. i continue to attempt to cancel to this day again the dropdown menu does not facilitate what i need as it comes up with a fix 3947 menu.. Apparently the item is now at Madrid airport to hand over to GLS however the tracking info is not recognized by them.
Order number 3947
tracking number not yet activated 37667276419..

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