Wish complaint: Refund and product quality
Filed 16 Jul 2020 by Sedwards
I placed an order back at the beginning of June ordering 13 items, so far I have only received 4 of these and all 4 were of very poor quality and the sizing was way too small for my daughter. I had to download a returns form for 2 of the items and I sent those back on 29th June and they have been received and signed for but I’ve not had my refund still. I also don’t think it’s acceptable that we have to wait until September for the other items as they will be no good to me by then and I believe the quality will be that bad I will want a refund anyway and I shouldn’t have to download a returns label when I don’t have a printer and pay to send them back. The service I have received is shocking and I’m extremely unhappy I just want my money back
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